It is important that you are happy with your purchase at Universal Cosmetics. Customer satisfaction is important to us. If you are not totally satisfied with the item you can return the item within 30 days of buying the item for a refund. This is extended to 60 days for international customers outside UK. The item must be new, sealed and unused condition and ready for resale. You will receive a full refund deducting postage cost. Proof of posting or tracking must be obtained and all returns must be arranged with us prior sending.
If for any unfortunate reason item arrives damaged in transit or item is faulty, please contact us and we will solve your issue as soon as possible. Photographic evidence must be provided on request.